With Blue Harbor Telecom UC (Unified Communications) platform we can seamless integrate voice, video, presence, chat, call center agents, call recording, visual voicemail, tasks, and notes. Dramatically improve your communication processes and business productivity. Seamlessly communicate via a desk phone, your computer, and/or mobile device from virtually anywhere.
Reliable and feature- rich, our unified communications services adjust to your business needs. We make it easy for you, creating an in-office experience right at your fingertips— wherever you are and on whichever device you choose.
Virtually limitless configuration possibilities so you can decide how you want to make and take calls based on your desired work environment.
Helps your business maintain complete visibility and transparency across the enterprise through a standard web interface, that allows you to: see extension presence, click to dial, monitor & manage call center features (queues, agents, callers), manage conference bridges, and much more.
With the potential for change in your business, scalability is important in today’s business world. With our unified communications platform services can be provided based on your needs as they evolve, providing flexibility and eliminating unnecessary costs.
Because our communications platform resides in multiple “hardened” co-location facilities around the country, your business can rest easy in the event of a local service emergency. All of your business’ communications capabilities are backed- up, managed, and ready for rapid recovery.
With our Microsoft Teams Integration, Microsoft Teams users can now place and receive global calls without leaving the Microsoft Teams environment. They can use the native Microsoft Teams dialer, thanks to direct routing from Blue Harbor Telecom. They also gain access to our feature-rich Unified Communications platform.
The Blue Harbor Telecom Unified Communications platform is purpose-built for reliability.
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